Terms and Conditions of Use Agreement WWW.AMYCLAEEXPERIENCE.COM

Effective Date: APRIL, 1 2021

www.amyclaeexperience, owned by Irene Chinappi, is a communication and promotion service for food and wine makers, products and companies, that operates through experiences.
Each experience includes different actvities. Every activity is managed and owned by different entities. Each entity/partner is fully liable for his part of the experience at all levels, including fees and invoices.
We do not offer neither transportation nor accomodation but we can help you find the best solution for your experience.

PURCHASES

All purchases made through this website, email or over the phone through customer service, are subject to the following Terms & Conditions.

PAYMENTS

www.amyclaeexperience.com is able to accept the following payment methods: Bank Transfer, PayPal, Mastercard, Visa, American Express.
We require the payment of part of the whole fee to confirm your booking as it will be specified via email, together with the details. Only this part of the payment will be processed by Irene Chinappi.
All other fees (boat tours, guides, tastings, cooking experiences) must be paid on site to each person/partner who is liable for his part of the experience.

Upon release of payment and guarantee of booking, all guests submit 100% compliance to the following Terms & Conditions Policy. Should any doubt or dispute with said Terms & Conditions arise before booking, guests are requested to contact www.amyclaeexperience.com before confirming a booking.

CURRENCY

Tours listed on this site are displayed and priced in Euro. Guests accept any and all fees associated with booking tours using a credit card. Rates found online are the basis for our rates, but may not be the same as our rates. Our rates are updated daily and may be slightly higher or lower than those found online. The FX rate at which we sell our tours are non-negotiable.

PROMOTIONAL CODES

If you are in possession of a discount code or promo code, it must be used at purchase. Discount and promo codes cannot be used retroactively and they cannot be stacked, consolidated, transferred, or re-used, unless otherwise noted. All promotional codes have an expiration date, whether explicit or not. Expiration dates are set at 1 year from issuance when no date is explicitly noted.

CANCELLATIONS

Cancelling or amending a www.amyclaeexperience.com booking can result in cancellation/amendment fees being applied as outlined at the cancellation policy. 

Amyclae Experience offers a full refund on cancellations made more than 1 week before the date of the tour. Cancellations received within 1 week are non-refundable.
 

LATE ARRIVAL AND NO SHOW

 
If you show up late or cannot find the meeting point, for any reason, refund requests are not honored per policy.
This policy includes, but is not limited to, tardiness due to flight or train cancellations, delays, issues caused by traffic or congestion or illness. In general, we do not refund any tour cancelling within 1 week from the tour date.
 

Any cancellation/amendment must be communicated via e-mail to: hello@amyclaeexperience.com

A booking is considered successfully canceled or amended only after Irene Chinappi sends successful notification via email and cancellation/amendment fees are applied.

Refunds are disbursed at the discretion of management.

FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, global health pandemic, political insurgence, insurrection, riot, civil unrest, government closure, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.This will be decided at the discretion of management on a case by case basis.

TRAVEL INSURANCE

The owner strongly recommends guests purchase travel insurance to cover cancellations and delays due to unforeseen circumstances, or those beyond all control. Guests agree both the company and any local partner operators are not liable for any of such unforeseen circumstances, and hold both parties harmless. All claims to reimbursements for insurance must go directly through the insurance provider, and not through Amyclae Experience or Irene Chinappi.

LIABILITY

Irene Chinappi and its website act only as partner for the various suppliers that provide guiding, accompaniment, activities, or other services connected with any booked tours. Such services are subject to the terms and conditions of those suppliers. Irene Chinappi neither own nor operate any person or entity which is to, or does, provide goods or services for these experiences, tours and forms of transportation, and, as a result, do not maintain any control over the personnel, equipment, or operations of these suppliers, and assume no liability for and cannot be held liable for any personal injury, death, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes (2) any wrongful, negligent, willful, or unauthorized acts, defect, omissions or default on the part of any of the tour suppliers, or other employees or agents in performing these services, (3) any defect in or failure of any vehicle, equipment, instrument owned, operated or otherwise by any of these suppliers, or (4) any wrongful, willful, or negligent act or omissions on any part of any other party not under the direct supervision, control or ownership of Irene Chinappi. 

DISPUTES

This terms & conditions is agreement is governed by Italian law. Guests agree that any controversy between the parties to this agreement involving the construction or application of any of the terms, provisions, or conditions of this agreement, shall on written request of either party served on the other, be submitted first to mediation and then if still unresolved to binding arbitration. Guests agree the company will set venue and jurisdiction of any suit arising from a dispute.

Contact: irene.chinappi@pec.it